Multi-Store Model

The multi-store model, proposed by Richard Atkinson and Richard Shiffrin in 1968, was the first systematic structural account of human memory. It proposed that information flows through three distinct stores in sequence: first entering the sensory register, where raw sensory information is briefly held in a modality-specific form; then passing into short-term memory (STM) after selection by attention; and finally being transferred into long-term memory (LTM) through maintenance rehearsal. Each store has distinct properties of coding, capacity, and duration.

The model generated a rich programme of experimental research. Sperling's (1960) partial report technique revealed that the visual sensory register (iconic memory) holds a large amount of information (~9–12 items) for a fraction of a second — much more than can be transferred to STM. Miller's (1956) "magical number seven" established STM capacity at approximately 7 ± 2 chunks. Peterson and Peterson's (1959) consonant trigram study showed that STM duration without rehearsal is approximately 15–30 seconds. Conrad (1964) demonstrated that STM uses predominantly acoustic coding, even for visually presented material.

Despite its influence, the model faces significant criticisms. Patient K.F. (Shallice & Warrington, 1970) had severely impaired digit span but relatively intact long-term learning — the reverse of what a strict serial gateway model predicts. The levels of processing framework (Craik & Lockhart, 1972) showed that maintenance rehearsal alone produces weak long-term memories, suggesting that depth of processing — not mere rehearsal duration — determines LTM retention. These limitations motivated Baddeley and Hitch's (1974) working memory model, which replaced the unitary STM with a multicomponent system.

Frequently Asked Questions

What are the three stores in the multi-store model?

The three stores are: (1) the sensory register — holds raw sensory information for a fraction of a second (iconic memory ~0.5 s; echoic memory ~2–4 s); very large capacity. (2) Short-term memory (STM) — holds information that has been attended to for approximately 15–30 seconds without rehearsal; capacity ~7 ± 2 chunks (Miller, 1956); uses predominantly acoustic coding. (3) Long-term memory (LTM) — effectively unlimited capacity and potentially permanent duration; uses predominantly semantic (meaning-based) coding.

What is the difference between coding in STM and LTM?

Short-term memory primarily uses acoustic (sound-based) coding. Conrad (1964) showed that recall errors in STM clustered around acoustically similar letters — even when those letters were presented visually — indicating the material had been recoded into phonological form. Long-term memory primarily uses semantic coding. Baddeley (1966) showed that semantically similar words cause more interference in LTM recall than acoustically similar words. This coding distinction is a key piece of evidence for the STM/LTM separation proposed by the multi-store model.

What evidence supports the multi-store model?

Key evidence includes: (1) The serial position effect — better recall for early items (primacy, attributed to LTM transfer via rehearsal) and final items (recency, attributed to STM). Delay between learning and recall selectively abolishes the recency effect, consistent with STM decay. (2) Patient H.M., who had intact STM but could not form new LTM — supporting their separation. (3) Sperling's (1960) iconic memory work establishing the sensory register. (4) Peterson and Peterson's (1959) decay study establishing STM's brief duration.

What are the main criticisms of the multi-store model?

The major criticisms are: (1) STM is not unitary — patient K.F. had severely impaired STM but intact LTM formation, contradicting the serial gateway. (2) Rehearsal does not equal LTM transfer — levels of processing research (Craik & Lockhart, 1972) showed that deep, semantic processing produces better retention than extended maintenance rehearsal. (3) The model ignores the active processing role of STM, treating it as a passive temporary buffer. These criticisms were addressed by Baddeley and Hitch's (1974) working memory model, which replaced the unitary STM with a multicomponent system.

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8 questions from across Cognitive Connie that test your understanding of multi-store model. Drawn from the complete question bank using the concept relationship — not only from one quiz.

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Last reviewed: 8 August 2026

  1. 1.

    Atkinson, R. C., & Shiffrin, R. M. (1968). Human memory: A proposed system and its control processes. Psychology of Learning and Motivation, 2, 89–195.

    Primary study

    Original paper proposing the multi-store model of memory.

  2. 2.

    Sperling, G. (1960). The information available in brief visual presentations. Psychological Monographs, 74(11), 1–29.

    Primary study

    Partial report technique revealing iconic memory capacity and duration.

  3. 3.

    Miller, G. A. (1956). The magical number seven, plus or minus two: Some limits on our capacity for processing information. Psychological Review, 63(2), 81–97.

    Primary study

    Established STM capacity at 7 ± 2 chunks and introduced chunking.

  4. 4.

    Peterson, L. R., & Peterson, M. J. (1959). Short-term retention of individual verbal items. Journal of Experimental Psychology, 58(3), 193–198.

    Primary study

    Demonstrated STM duration without rehearsal is approximately 15–30 seconds.

  5. 5.

    Conrad, R. (1964). Acoustic confusions in immediate memory. British Journal of Psychology, 55(1), 75–84.

    Primary study

    Demonstrated acoustic coding in STM through the acoustic confusion effect.